Effective Date: 1st December 2024
Welcome to Karibu Zanzibar! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, book tours, or interact with us in any way. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect and process the following information:
a. Personal Information:
Name, email address, phone number, and mailing address when you make a booking or inquiry.
Passport details or identification for travel arrangements, if required.
b. Payment Information:
Credit/debit card details or bank information when you make payments.
c. Technical Information:
IP address, browser type, and operating system when you visit our website.
Cookies and usage data to enhance your browsing experience.
d. Additional Information:
Preferences, feedback, and other details provided during surveys or via communications with us.
2. How We Use Your Information
We use the information collected for the following purposes:
To process bookings and confirm your travel arrangements.
To communicate with you about your itinerary, updates, or special offers.
To comply with legal obligations and ensure safety during your travels.
To improve our website and services.
To personalize your experience based on your preferences.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information:
With service providers, such as hotels, transport companies, or tour guides, to fulfill your booking.
With payment processors to complete transactions.
If required by law or to protect the rights and safety of Karibu Zanzibar, our customers, or others.
4. Cookies and Tracking
Our website uses cookies to enhance user experience, analyze website traffic, and remember user preferences. You can control cookie settings through your browser.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections to any inaccurate information.
Request deletion of your personal data, subject to legal and operational constraints.
Withdraw consent to processing your data at any time.
To exercise these rights, contact us at info@karibuzanzibar.co.tz
7. Third-Party Links
Our website may contain links to external sites. Karibu Zanzibar is not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Your continued use of our services constitutes acceptance of these changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Karibu Zanzibar
Email: info@karibuzanzibar.co.tz
Phone:+255 764 077 003
Thank you for trusting Karibu Zanzibar. We are committed to making your travel experience safe and enjoyable!